At HRA we know people benefit from opportunities to learn, practice and apply the essential skills needed to excel in the workplace, and in turn, help the organization excel. We have training consultants who are knowledgeable in the subject matter. Most of our sessions are customized to reflect the specific issues or your workplace or sector; HRA will design training to meet your needs. However, some of our sessions are available on an open registration basis. We also offer one-on-one coaching for HR managers and senior management team members.
Click here to see our currently scheduled open sessions.
Below is a sampling of series and individual modules we deliver
Fundamentals of People Management
Your Role as a Supervisor
Person-To-Person: Communication Skills
Motivating For Excellence
Leadership At Work
Defusing Workplace Conflict
Managing Performance
Misconduct & Discipline
The Respectful Workplace
Advanced Management Skills
Change management
Coaching for Excellence
Collective Bargaining 101
Employee Privacy and Workplace Surveillance
Teams
Terminating with Tact
Mental Health in the Workplace
The Duty To Accommodate
Medical Certificates: Employee Privacy v. The
Employer's Need To Know
Mental Illness & Accommodation
Complex Issues. Clear Solutions
Mental Illness and the Duty to Accommodate
Developing Return to Work Plans
Attendance & Absenteeism
Attendance Management & Excessive Absenteeism
Medical Certificates: Employee Privacy v. Employer Need to Know
Workplace Wellness
Time Management
Communication Survival Skills
The Respectful Workplace
The Safe Workplace
Diversity In The Workplace
Career Planning
Advanced Communications
The Effective Communicator
The Power Of Non-Verbal Communication
Active Listening
Getting Your Message Across
Giving & Receiving Feedback
Communication & Conflict
The Written Word
Respectful Workplace
The Respectful Workplace
The Workplace Harassment Policy
The Investigation Process
Advanced Disciplinary Issues
Misconduct & Accommodation
Disciplinary Investigations
Off-Duty Misconduct
Misconduct v. Poor Performance
Advanced Team Modules
Team Building
How To Be A Team Leader
Creating A Project Team
In It For The Long Haul: Team Principles In On-going Work
Advanced Recruitment & Retention
Recruiting, Selecting & Hiring Right
Essentials of Interviewing, Assessments And Testing
Qualifications, Ability and Selection
Reference Checks: Giving & Receiving
Retaining The Best
The Right Start: Orientation
Advanced Performance Management Modules
The Performance Management Approach to Supervision
Communicating Effective Performance Feedback
Having Difficult Discussions at the Workplace
Expressing "Issues" in Performance Terms
Bringing It All Together Through Performance Assessment
Coaching for Excellence
Management v. Appraisal
Goal Setting & Accountability
Labour Relations
Managing In A Unionized Workplace
Staffing In The Unionized Workplace
Managing Probationary Employees
Handling Grievances
Managing Absenteeism
Managing Performance
Misconduct & Discipline
